When you call for help, you get the A Team.

There is no B Team.

Isn't it frustrating to reach out to your Dynamics 365 Business Central technology team only to get a junior team member who can't solve your issues?

Or worse, someone who doesn't know anything about your account?

That won't happen with Key Partner Solutions. Our entire team has 20+ years of deep experience in the Microsoft Dynamics ecosystem - you can rest assured that we know industry best practices and can solve your business and technical issues quickly.

What to EXPECT when working with us:

Unmatched Experience

From a Power Platform master who solves big problems within budget to team members with advanced degrees who know their stuff. We likely have encountered and solved the same issues you are facing.

Forever Learning

We stay ahead of evolving technologies, so you don't have to. Solving customer issues and complex business processes with software is why we get up in the morning.

Staff Training

We’ll train your people to take full advantage of the software. We’ve also helped large partners implement their development standards and processes and trained their developers and technical staff.

Speedy Response

When you call us, you get us. We know how crucial it is to keep your business running optimally.

Transparency and Integrity

Promises made, promises kept, with honesty and, above all, transparency.

Customer-driven

We want what is best for our customers, always. We have been customers ourselves, and we know what good service looks like.

Project Rescues

We turn other VAR’s failed projects into successes. There is no substitute for experience.

Microsoft Dynamics Business Central ERP is a comprehensive, cost-effective cloud business management platform ideally suited for small to mid-sized organizations intentionally crafted to streamline business operations.

Key Partner Solutions, a Microsoft Partner with over two decades of expertise, specializes in the sale, implementation, and support of Business Central, enabling you to maximize the benefits of your investment.

Microsoft Dynamics Business Central ERP is a comprehensive, cost-effective cloud business management platform ideally suited With our extensive knowledge of Microsoft solutions, we stand as one of the premier partners in North America for Business Central sales, implementations, and support.

Our Secret?

Active LISTENING and EXPERT Problem-Solving

We listen to you thoughtfully, consider what has made your company successful, and then incorporate your perspectives into the project.

One of our most significant advantages is having the experience and understanding of available technologies. We know the best-of-breed ISV third-party solutions inside-out and the quickest path to unclog your business process bottlenecks.

Key Partner Solutions MISSION Statement

Our Mission is always to listen and understand what matters to our customers to help them grow. We solve simple to complex problems with the right technology.

Key Partner Solutions VISION Statement

Our vision is to help our customers always be at the forefront of emerging technologies, eliminate roadblocks to efficiencies, and pave the way to profitability.

Meet the Management Team

Matt Keyes

Founder - Key Partner Solutions

I am Matt Keyes, founder of Key Partner Solutions and a devoted husband of 26 years and proud father of two daughters. By day, I’m a software and solution architect, developer, and business owner. In my downtime, you’ll find me enjoying time with my family and the outdoors – whether it’s mountain biking, hiking, or camping. I am also an avid reader whose guilty pleasures include history, sci-fi, fantasy, and quantum physics. My technology journey started when I began working with Microsoft software as a child of the 80s where I cut my teeth optimizing my parents’ IBM PC to squeeze out every last bit of speed for my DOS-based computer games. Fast forwarding to the year 2000, I began my career in the midst of the tech boom landing a job as a junior network architect. Through mentorship and management’s faith in me, that experience taught me valuable skills in software development, architecture, solutions, and launched my software career as a core developer for an oil and gas software company. I was blessed with starting a family at that time as well. I also yearned for more than just code; I wanted the chance to help people and to tackle real-world challenges. I moved into ERP software to get closer to that desire and work directly with customers. Graduating with an MBA degree at about the same time– including a full-time semester while helping to raise two toddlers when fully employed–I was able to merge my technical knowledge of software directly with my customers’ needs and articulate those solutions in a way that made sense. Now, I was really able to make an impact. Working with clients and Microsoft software allows me to continue to pursue my passion for helping clients by solving business challenges with the latest Microsoft software as we adventure into the future with business technology. One thing’s for sure: Life is all about balance. For me, that means embracing challenges, making a meaningful impact, and cherishing the serenity of nature and the warmth of my family.

Terri Marello

President - Solution Architect

Hi, I’m Terri Marello, President of Key Partner Solutions. I had a very different start in my career doing research and development in Clinical Diagnostics. This gave me some great experiences that have carried with me as background into my current role. I worked with McDonnel Douglas to create a miniature bacterial identification kit to go up in the Space Shuttle. I was also able to work with Scripps Institute to identify micro-organisms at the bottom of the ocean floor. During this time, I was honored to publish in scientific journals and co-write a scientific manual. These early experiences allowed me to use my creative abilities for problem solving. It also allowed me to become involved in tech, creating unique algorithms to identify bacteria and create custom software solutions for usage by end customers and internal systems. At the time there were not software solutions that covered the regulatory requirements of Diagnostics companies, so my partner and I created a custom full end-to-end ERP using FileMaker. That led to a change in my career to more of an operational role and I continued to implement processes and systems for growing companies in the areas of Manufacturing, Retail, and the newly emerging e-Commerce market. After winning a Microsoft Pinnacle award for creative solutions integrating Navision, e-Commerce, and Retail, I was asked to join the consulting world and gladly took the next step in my career. Bringing these experiences with me has allowed me to see a project from a customer’s perspective and create processes and solutions that meet an individual company’s needs and capture the uniqueness of their success into processes and solutions. Personally, I am a proud mother of two fabulous sons and grandmother of two granddaughters that I am blessed to be able to spend quite a bit of time with. In my free time I love to spend time in my garden or going to see live music.