Providing personalized service for both local and international sales requires an effective, streamlined system. In this video, learn how Fortnum and Mason is successfully maintaining customer relationships and insights with Dynamics 365.
Fortnum and Mason uses Dynamics 365 to support efficiency and growth for the future. The system provides important insights such as how often a customer shops with them and what their spend is, giving Fortnum and Mason the tools to make sure they are offering customers the products and services they want. Overall speed and usability, as well as closer control on costs, allows Fortnum and Mason to be proactive about achieving goals and serving their customers.
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